Aril from Canonsburg, PA reached out to us seeking color advice for a specific corner in her front yard. Given the presence of white flowers and the predominantly white ambiance, we recommended a cool color palette for the cushions. To cater to Aril's desire for a vibrant and sociable space, we suggested high-saturation cool colors. The final outcome perfectly aligned with her vision.
Do it right now!Right dimension
This case originated from Jam in Bothell, WA, who contacted us seeking advice on sizing. For the bench cushion, We suggested adding 0.5-1 into the length and width of the cushion to allow for a snug fit. To prevent the cushion from bulging and appearing unsightly, we advised taking multiple measurements for the depth and averaging them.
This case involved Sammy from Georgetown, who reached out to us seeking color advice before purchasing. The centerpiece of the space was undoubtedly the patterned blue tablecloth, so to maintain a unified look, we recommended staying within the same blue color palette. However, considering the indoor setting, we wanted to avoid colors that were too vibrant and would draw attention away from the guests. Therefore, we suggested a lower saturation blue to create a sense of hierarchy and contrast with the tabletop.
FAQ
How do I measure for my new custom cushions?
Please refer to our measurement guide.
I need to make a change or cancel my order.
Oops! Made a mistake on your order? No worries! Just leave your comment by email or contact box on the website. We can usually fix it or cancel it for free of charge quickly if you let us know within 48 hours. Beyond that, there might be a small fee if we've already started making your order.
How to add special notes to my order?
Yes. There will be an "Add order note" text box near the bottom of the cart page. Use the Order Notes to specify alternate locations for zippers and ties, or to include special delivery instructions.
How thick do I make my custom cushions?
Rulaer cushions are built with a firm 90D high-density foam, providing superior support. For optimal comfort, we recommend a thickness of 3-4 inches. This thickness ensures that you won't feel the chair beneath. The appropriate thickness of the cushion depends on the user's weight: we recommended to use thicker cushions.
What payment methods do you accept?
At Rulaer, customer payment security is our top priority. We have partnered with Shopify and utilize Shopify Payments to safeguard customer information. Our security measures include PCI DSS compliance, data encryption, fraud detection, 3D Secure authentication, and regular security updates. We support a wide range of payment methods, including Apple Pay, Google Pay, Shop Pay, PayPal, Visa, Mastercard, American Express, and Discover.
The lead time on my cushion seems long. How long before my cushions will arrive?
Every custom cushion is one-of-a-kind, made just for you. Once we get your exact measurements and specifications, it usually takes about 3-4 weeks to create your dream cushions and ship them from our workshop. we will update the tracking detail to you ASAP. Track Order
Need it faster? Choose our Rush Delivery service for a quick turnaround. With Rush Delivery, we'll prioritize your order and get it to you in just 2 weeks from when you place it.
Why will my cushions is compressed
Cost Savings
One of Rulaer's core values is to provide our customers with a satisfying experience and quality products at a reasonable price. To achieve this, we focus on cost-efficiency measures to reduce expenses. The savings generated from these efforts are then passed on to our customers in the form of competitive pricing.
How can I clean the dirty covers?
For our outdoor waterproof fabric, we recommend a simple wipe down with a towel. Please avoid machine washing as this can damage the fabric's surface structure and compromise its waterproof properties. Indoor fabrics can be machine washed, but please avoid soaking them in hot water, as this may affect the color.
What happen after you place order ?
To better serve you, Rulaer promises to schedule production within 48 hours of receiving your order. During this period, you can adjust your order at any time without incurring any fees. Once production starts, our senior tailors will customize your order for you, following these steps:
Production
- Measure and Cut Fabric(Make sure the
- Sew the Pieces Together
- Insert the Cushion Filling(We'll add a cozy cotton layer to keep the cushion full. That is a tips to keep the cushion plump.)
4. Sew the Zipper and the zipper cover
5. Finish and Adjust.
Check order details
Once our skilled tailors complete the sewing process, your product will enter a rigorous quality control phase. Our quality inspectors will meticulously verify order details and conduct a thorough examination of the product's appearance to guarantee it aligns perfectly with your specifications and surpasses our high-quality standards.
Delivery
After thorough inspection, we will vacuum-seal your cushion to save on packaging materials and reduce our environmental impact, aligning with our commitment to a greener planet. This also allows us to offer our products at competitive prices by reducing unnecessary shipping costs. Please don't worry about any wrinkles; the cushion will return to its original shape within 24 hours of unpacking.
Testimonials
Kashmir-Reviewed in the United States on August 13, 2024
Easy to order without mistake
Easy to order. True to size. Color is as pictured. Durable. I was scared I would mess this up- measurements, what is double piping?, etc. But the ordering process was straight forward and I done did good. Thanks!
BusyGrandma-Reviewed in the United States on July 28, 2024
It’s amazing!!!
Ordered 2 custom 68"x25.5"x4" bench seat cushions in the Chenelle Blue. They will probably break in a bit with time. I would highly recommend. Price is nice, Great Fabric....about a quarter of the price of local upholstery shops.
Heather S-Reviewed in the United States on June 27, 2024
Great cushion and customer service!
It is perfect for my dining room bench (I got the 3 in) and the color matches my rug. It is well made and the non-slid material on the bottom is key. I also added the Velcro straps for extra security. I contacted the seller after I placed the order and gave them my exact size.
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