Rulaer® Bespoke Tufted Cushion Crafting Comfort
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Description
- Customizable dimensions: While our standard bench tufted cushion thickness is 4 inches, we offer customizable sizes to fit your specific needs. Please allow for a slight variation of ±1 inch due to the handmade nature of our products.
- Personalized orders: To ensure accuracy, we will reach out to you to confirm your custom specifications after placing your order. You could cancel the order for free before the item has been produced. Please respond within 24 hours to avoid production delays and potential restocking fees.
- Quality assurance: We take pride in our craftsmanship and strive for perfection. In the unlikely event of an error on our part, we will cover the cost of any necessary corrections.
- Exceptional Craftsmanship:Our premium indoor/outdoor bench seat cushion features a unique tufting technique that securely holds the padding in place, ensuring exceptional comfort and longevity. This meticulous process enhances the cushion's durability and prevents sagging, providing a lasting and enjoyable seating experience.
Package and Weight
- Weight: 3.66kg for size 44x44x6in(112x112x15cm).
- Pack includes: 1 round cushion. Vacuum packed, please let it sit for 24-49 hours to restore its original shape.
Care Guide
The pad cover is not removable and machine washable. If the mat is dirty, just wipe it gently with a damp cloth. See more details on our blog.
Free shipping
Free cancellation 48 hours
3-Year warranty
24h Online chat
This case involved Sammy from Georgetown, who reached out to us seeking color advice before purchasing. The centerpiece of the space was undoubtedly the patterned blue tablecloth, so to maintain a unified look, we recommended staying within the same blue color palette. However, considering the indoor setting, we wanted to avoid colors that were too vibrant and would draw attention away from the guests. Therefore, we suggested a lower saturation blue to create a sense of hierarchy and contrast with the tabletop.
This case originated from Jam in Bothell, WA, who contacted us seeking advice on sizing. For the bench cushion, We suggested adding 0.5-1 into the length and width of the cushion to allow for a snug fit. To prevent the cushion from bulging and appearing unsightly, we advised taking multiple measurements for the depth and averaging them.
Aril from Canonsburg, PA reached out to us seeking color advice for a specific corner in her front yard. Given the presence of white flowers and the predominantly white ambiance, we recommended a cool color palette for the cushions. To cater to Aril's desire for a vibrant and sociable space, we suggested high-saturation cool colors. The final outcome perfectly aligned with her vision.
FAQ
I need to customize a more complex shape.
We are more than happy to help you bring your Idea to life. If you need a more complex shape, please click here. Our experts will assist you with measurements and color matching suggestions.
Why Rulaer？
Rulaer is dedicated to providing the highest quality cushions. We believe that an excellent cushion should meet the following three criteria. First, precise dimensions to ensure a perfect fit with the chair. Second, non-toxic and highly functional fabrics and foam to guarantee long-term use in daily life. Third, the ability to meet customer needs by offering a variety of shapes, providing products that combine quality and aesthetics.
With years of production experience, Rulaer's tailors have gained extensive expertise. Thanks to our exceptional craftsmanship and excellent service, we have earned the support of many customers, inspiring us to offer online services. Rulaer's goal is to help customers realize their designs and add functional and beautiful cushions to their homes through our high-quality products.
To meet the diverse needs of our customers, Rulaer Cushion will continually test various fabrics and colors for durability.
How do I measure for my new custom cushions?
Please refer to our measurement guide.
I need to make a change or cancel my order.
Oops! Made a mistake on your order? No worries! Just leave your comment by email or contact box on the website. We can usually fix it or cancel it for free of charge quickly if you let us know within 48 hours. Beyond that, there might be a small fee if we've already started making your order.
How to add special notes to my order?
Yes. There will be an "Add order note" text box near the bottom of the cart page. Use the Order Notes to specify alternate locations for zippers and ties, or to include special delivery instructions.
How thick do I make my custom cushions?
Rulaer cushions are built with a firm 90D high-density foam, providing superior support. For optimal comfort, we recommend a thickness of 3-4 inches. This thickness ensures that you won't feel the chair beneath. The appropriate thickness of the cushion depends on the user's weight: we recommended to use thicker cushions.
What payment methods do you accept?
At Rulaer, customer payment security is our top priority. We have partnered with Shopify and utilize Shopify Payments to safeguard customer information. Our security measures include PCI DSS compliance, data encryption, fraud detection, 3D Secure authentication, and regular security updates. We support a wide range of payment methods, including Apple Pay, Google Pay, Shop Pay, PayPal, Visa, Mastercard, American Express, and Discover.
The lead time on my cushion seems long. How long before my cushions will arrive?
Every custom cushion is one-of-a-kind, made just for you. Once we get your exact measurements and specifications, it usually takes about 3-4 weeks to create your dream cushions and ship them from our workshop. we will update the tracking detail to you ASAP. Track Order
Need it faster? Choose our Rush Delivery service for a quick turnaround. With Rush Delivery, we'll prioritize your order and get it to you in just 2 weeks from when you place it.
Why will my cushions is compressed
Cost Savings
One of Rulaer's core values is to provide our customers with a satisfying experience and quality products at a reasonable price. To achieve this, we focus on cost-efficiency measures to reduce expenses. The savings generated from these efforts are then passed on to our customers in the form of competitive pricing.
How can I clean the dirty covers?
For our outdoor waterproof fabric, we recommend a simple wipe down with a towel. Please avoid machine washing as this can damage the fabric's surface structure and compromise its waterproof properties. Indoor fabrics can be machine washed, but please avoid soaking them in hot water, as this may affect the color.
What happen after you place order ?
To better serve you, Rulaer promises to schedule production within 48 hours of receiving your order. During this period, you can adjust your order at any time without incurring any fees. Once production starts, our senior tailors will customize your order for you, following these steps:
Production
- Measure and Cut Fabric(Make sure the
- Sew the Pieces Together
- Insert the Cushion Filling
(We'll add a cozy cotton layer to keep the cushion full. That is a tips to keep the cushion plump.)
4. Sew the Zipper and the zipper cover
5. Finish and Adjust.
Check order details
Once our skilled tailors complete the sewing process, your product will enter a rigorous quality control phase. Our quality inspectors will meticulously verify order details and conduct a thorough examination of the product's appearance to guarantee it aligns perfectly with your specifications and surpasses our high-quality standards.
Delivery
After thorough inspection, we will vacuum-seal your cushion to save on packaging materials and reduce our environmental impact, aligning with our commitment to a greener planet. This also allows us to offer our products at competitive prices by reducing unnecessary shipping costs. Please don't worry about any wrinkles; the cushion will return to its original shape within 24 hours of unpacking.